We don't live in LA but had a breakdown on a Friday. Peter & Terri did a fantastic job of getting us fixed by Saturday afternoon. The best. I was so impressed with their friendliness, integrity, and willingness to help out.They were in a position to really hold us over a barrel and absolutely did not. Very reasonable repair with recommendations for several items that needed to be fixed, but were not urgent. I really wish every repair facility was like this. So impressed.